Frequently Asked Questions
Everything you need to know about our luxury collections.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Since our pieces are tailored for a modern fit, we recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the hygiene seal is intact for intimate apparel and swimwear to be eligible for a full refund.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout for 1-2 day delivery, and all orders include a tracking number sent via email.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. We partner with certified suppliers to ensure our fabrics, including organic cotton and recycled synthetics, meet high environmental and ethical standards.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.
Do you offer international shipping?
We ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days, and customs duties are calculated at checkout.